1. Introduction
LehgoRide ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
2. Information We Collect
Personal Information
- Name, email address, phone number
- Profile photo (optional)
- Payment information (processed by secure third parties)
- Driver documents (for driver partners)
Location Data
- Real-time GPS location during trips
- Pickup and dropoff locations
- Location history for completed trips
Usage Data
- App usage patterns and preferences
- Device information and identifiers
- Transaction history
3. How We Use Your Information
- To provide and improve our ride-hailing services
- To match riders with nearby drivers
- To process payments and transactions
- To ensure safety and prevent fraud
- To send service notifications and updates
- To provide customer support
- To comply with legal obligations
4. Information Sharing
We share your information only as necessary:
- With drivers/riders: Name, pickup/dropoff locations, and rating during a trip
- With payment processors: To process your transactions securely
- With law enforcement: When required by law or to protect safety
- With service providers: Who help us operate our platform
We never sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures:
- Encrypted data transmission (HTTPS/TLS)
- Secure password hashing
- Regular security audits
- Access controls and authentication
6. Data Retention
We retain your data only as long as necessary to provide our services and comply with legal obligations. Trip history is retained for 3 years. You may request deletion of your account and associated data at any time.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Opt out of marketing communications
- Export your data in a portable format
8. Contact Us
If you have questions about this Privacy Policy or your data, contact us at:
Email: privacy@lehgoride.app